Accessing Accounts

Student Cascadia Network Account

Your student network account gives you access to the many services Cascadia provides over the campus network including:

Getting Started

You will receive an email from Cascadia's Information Services department the next business day after you are fully admitted to Cascadia with your user name (typically in the format of firstnamemiddleinitiallastname). The email will be sent to the email you provided in ctcLink when you applied at Cascadia. The email will also include information on the pattern we use to determine your default password. If you do not receive that email or need assistance with getting that information, you may find the information you need in this student account creation and default settings document. If you still cannot determine your user name or password, please contact the Information Services Help Desk to get assistance by chat or via phone at 425-352-8228 during our open business hours. We must verify your identity before we can provide this information so we cannot complete this process via email.

Passwords

Once you know your user name and password, you will need to use the Office 365 portal to reset your password. The first time you log in to your email or other Office 365 tool, you will need to set your account up for first time use. Please refer to Setting up Your Cascadia Student Account for step by step instructions.

Cascadia Student Network Accounts require the use of strong passwords. For details on the requirements to create an appropriate password for your account, please visit the Strong Passwords page and review the requirements listed. These requirements are updated periodically so Cascadia Information Services recommends checking that page if you are having difficulties setting a new password for your account.

Availability

Cascadia Student Network Accounts are issued to students the day after they are admitted in order to assist with the use of certain technologies on campus.  Prior to enrollment in a class, this account will provide an @student.cascadia.edu email address, access to Navigate (for access to Advising and other support teams) and Canvas. These accounts will have limited access to other resources and will not provide access to the following:

  • Email to non-Cascadia email addresses
  • Office365 applications (Word, Excel, PowerPoint, OneDrive)
  • Printing
  • Campus PCs
  • UW NetID
  • Student Help Desk portal
  • Eduroam wireless network
  • Handshake
  • PantrySOFT

Once you enroll for your first class, your account will be upgraded to allow access to all services listed at the top of this section automatically (this is an overnight process so services will be available by 8:00 a.m. the next morning). 

After you have completed your coursework, your account will stay active for five quarters, however, not all resources are available to students who are not actively enrolled in class. These accounts will have limited access or will not provide access to the following:

  • Office365 applications (Word, Excel, PowerPoint, OneDrive) - cloud versions available only
  • Printing
  • UW NetID
  • Student Help Desk portal
  • Eduroam wireless network
  • Handshake
  • PantrySOFT

If you have questions about access to resources, please contact the Help Desk.

Student Office 365 (Email, Calendar and Downloading Apps)

Office 365 allows you to log in to your email and calendar from on or off campus and also allows you to download Office applications to your personal devices for use to complete your coursework.  Your Cascadia network account user name (with an added @student.cascadia.edu) and password should get you logged into your student email/Office365 account.  

Student email is usually available for use 24-48 hours after you register for classes. Please refer to Accessing Your Student Email & Calendar for step by step instructions on how to get logged in once you have completed the steps described in the Cascadia Network Account section above. 

Students do have the option of forwarding their email to a different email address, however, Cascadia Information Services cannot support or configure this option on your behalf.  For information on how to set up email forwarding, please see this article provided by Microsoft.

For information on how to download Office365 applications onto your personal desktop, laptop or mobile device, please see Downloading Office365 Applications on Your Personal Device.  Download of applications is only available to Cascadia students actively enrolled in the current or near future quarters, once a student is no longer enrolled, access to this service will be removed.

Student Remote Desktop (View) Access

Cascadia students have access to most of the same software from off campus (via remote virtual desktops called Views) as they do on campus computers. Adobe software applications cannot be accessed via the Views due to licensing limitations. Autodesk products are also unavailable on the Views. To access the Views, simply go to studentdesktop.cascadia.edu and select to access the View via the browser. Please refer to Accessing the Views in Your Web Browser for step by step instructions.

Employee Cascadia Network Account

Your employee network account gives you access to the many services Cascadia provides over the campus network including:

Getting Started

You supervisor requests the creation of your Network Account via an Onboarding request and they are provided with your initial user name and password.  You are required to change your initial password upon first login.

Passwords

Starting June 30, 2020,  you must use the Office 365 portal to reset your password.  In order to do that, your account will need to be configured for self service password resets. The document below explains how to complete that task. Please refer to Setting up Your Account for Office 365 Password Management for step by step instructions.

Cascadia Employee Network Accounts require the use of strong passwords. For details on the requirements to create an appropriate password for your account, please visit the Strong Passwords page and review the requirements listed. These requirements are updated periodically so Cascadia Information Services recommends checking that page if you are having difficulties setting a new password for your account.

Availability

Cascadia Employee Network Accounts can still be active but have limited access to resources if the employee's status is marked as "inactive" in ctcLink (ie Associate Faculty or Part Time employees not offboarded but also not actively teaching/working). Not all resources provided by these accounts are available to employees in that status.  These accounts will have limited access or will not provide access to the following:

  • Office365 applications (Word, Excel, PowerPoint, OneDrive) - cloud versions available only
  • UW NetID

If you have questions about access to resources, please contact the Help Desk.

Employee Office 365 (Email, Calendar and Downloading Apps)

Office 365 allows you to log in to your email and calendar from both on and off campus. For more details on how to get logged in, review the accessible Word document shared below. Your password is the same as what you would use on campus to log in to your workstation.

Employee Remote Desktop (View)

Cascadia employees have access to most of the same software from off campus (via remote virtual desktops called Views) as they do on campus computers. Please Note: Adobe software applications can be accessed via the Views from off campus if you have a Dedicated View assigned to you and you have an Adobe license assigned to you. Please contact the Information Services Help Desk with any questions you may have about that process. To access the Views, simply go to employeedesktop.cascadia.edu and select to access the View via the browser. Please refer to Accessing the Views in Your Web Browser for step by step instructions.

Employee VPN

Some Cascadia employees either need direct access to their office desktops from off campus or work on campus issued laptops regularly. These employees connect to Cascadia's campus resources via VPN instead of using the Views as described above.  This access requires special permissions and approval processes so please check with Information Services' Help Desk if you need this access or need to know if you have this access.

Instructions on how to configure your personally owned device to connect to Cascadia's VPN are shared below though Cascadia Information Services does not necessarily recommend this set up and it should be utilized only in specific situations and as directed by our staff.  Campus laptops are typically configured with VPN access already but, if you find you cannot connect to VPN with your Cascadia issued device, please contact us and we will assist you in getting it properly configured.

Employee Phone Extension

To make and receive calls on your campus extension when you are not on campus, you will only need the Teams app installed on your laptop, desktop or phone.  Once you have the application installed (it will be pre-installed on any Cascadia issued devices), you simply log in with the same user name and password you use for all of your other campus services and calls will automatically be routed to that device.  There is no need to be connected to Cascadia's VPN or network to make or receive calls on your campus extension.

This article and associated videos from Microsoft explains the various techniques to make or receive calls using the Teams app.

Employee Voicemail

Campus voicemail, with transcript, is automatically forwarded to your Cascadia email address (or departmental email address for departmental voicemail).  Additionally, you can listen to or read transcripts in your Teams app (assuming you are logged in).

Employee Zoom

Cascadia employees have access to Zoom Video Conferencing licenses for hosting online meetings and classes.

To get setup using your Cascadia issued Zoom license, please log in to the Cascadia Zoom. A help document to get you set up and a link to Zoom's online video tutorials can be found below.